Occupational Information Network - Standard Occupational ClassificationStandard Occupational Classification 2018
O*NET-SOC 43-4051.00 to SOC 2018
Crosswalk mapping from O*NET-SOC 43-4051.00 "Customer Service Representatives" to SOC 2018. 1 official equivalence.
O*NET-SOC 43-4051.00 in SOC 2018
Each entry is an official equivalence edge. Click to see the full SOC 2018 definition, hierarchy, and its own crosswalks.
Reverse direction: SOC 2018 to O*NET-SOC
About O*NET-SOC 43-4051.00
43-4051.00 Customer Service RepresentativesInteract with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.