Standard Occupational Classification 2018Occupational Information Network - Standard Occupational Classification
SOC 2018 43-4051 to O*NET-SOC
Crosswalk mapping from SOC 2018 43-4051 "Customer Service Representatives" to O*NET-SOC. 1 official equivalence.
SOC 2018 43-4051 in O*NET-SOC
Each entry is an official equivalence edge. Click to see the full O*NET-SOC definition, hierarchy, and its own crosswalks.
Reverse direction: O*NET-SOC to SOC 2018
About SOC 2018 43-4051
43-4051 Customer Service RepresentativesInteract with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.