Housekeepers

Housekeepers perform cleaning and housekeeping duties in hotels, motels and other commercial premises, and in private residences.

**Indicative skill level:**

Most occupations in this unit group have a level of skill commensurate with the qualifications outlined below.

#### In Australia:

- AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)

#### In New Zealand:

- NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)

For some occupations a short period of on-the-job training may be required in addition to or instead of the formal qualification. In some instances no formal qualification or on-the-job training may be required.

**Tasks include:**

- cleaning the interior of buildings and the immediate outside areas - sweeping, mopping and polishing floors, vacuuming and shampooing carpets, and cleaning curtains and upholstered furniture - dusting and polishing furniture, fixtures and fittings - picking up rubbish, emptying garbage containers, and taking contents to waste areas for removal - restocking minibars and replenishing items such as drinking glasses, writing equipment, linen and groceries - stripping and making beds, and changing bed linen - maintaining kitchens, washing dishes and cooking utensils, and cleaning appliances, cupboards, counters, pantries and floors - picking up, sorting, washing, drying, ironing and mending linen and clothes - preparing and cooking meals, setting and clearing tables, and serving food and beverages - taking care of household pets and plants, receiving visitors, answering telephones, delivering messages, and shopping for groceries