Technical and Medical Sales Professionals (excluding ICT)

Technical and medical sales professionals (excluding ICT) represent companies in selling a range of industrial, medical and pharmaceutical goods and services to industrial, business, professional and other establishments. Tasks include - (a) compiling lists of prospective client businesses by using directories and other sources; (b) acquiring and updating knowledge of employers’ and competitors’ goods and services, and of market conditions; (c) visiting regular and prospective client businesses to establish and act on selling opportunities; (d) assessing clients’ needs and resources and recommending appropriate goods or services; (e) providing input to product design where goods or services must be tailored to suit clients’ needs; (f) developing reports and proposals as part of sales presentations to demonstrate benefits from the use of goods or services; (g) estimating costs of installing and maintaining equipment or service; (h) monitoring customers’ changing needs and competitor activity, and reporting these developments to sales management; (i) quoting and negotiating prices and credit terms, and preparing and administering sales contracts; (j) arranging delivery of goods, installation of equipment and the provision of services; (k) reporting to sales management on sales made and the marketability of goods and services; (l) consulting with clients after sale to ensure a satisfactory resolution of any problems, and provide ongoing support. Examples of the occupations classified here: - Sales representative (industrial products) - Sales representative (medical and pharmaceutical products) - Technical sales representative Some related occupations classified elsewhere: - Commercial sales representatives - 3322 - Sales representative (computers) - Sales representative (communications technology).