Information and Communications Technology Sales Professionals

Information and communications technology (ICT) sales professionals sell, at the wholesale level, a range of computer hardware, software and other information and communications technology goods and services including installations, and provide specialized information as required. Tasks include - (a) soliciting orders and selling goods to retail, industrial, wholesale and other establishments; (b) selling technical equipment, supplies and related services to business establishments or individuals; (c) discussing the needs of new and existing customers and providing specialized information about how particular equipment, supplies and services meet those needs; (d) quoting and negotiating prices and credit terms, and completing contracts and recording orders; (e) updating customer records and preparing sales reports; (f) arranging delivery of goods, installation of equipment and the provision of services; (g) reporting customers’ reactions and requirements to manufacturers. Examples of the occupations classified here: - Sales representative (computers) - Sales representative (communications technology) Some related occupations classified elsewhere: - Shop sales assistants - 5223.