European Skills, Competences, Qualifications and Occupations - Occupations - Europe / Global
580c98d4-fb97-4597-864c-54140f058f1b call centre quality auditor
Call centre quality auditors listen to calls from the call centre operators, recorded or live, in order to assess compliance with protocols and quality parameters. They grade the employees and provide feedback on the issues that require improvement. They interpret and spread quality parameters received by the management.
Level 11 cross-system mapping
Is your business really a 580c98d4-fb97-4597-864c-54140f058f1b?Classify itWhere 580c98d4-fb97-4597-864c-54140f058f1b sits in the ESCO Occupations hierarchy
- >580c98d4-fb97-4597-864c-54140f058f1b call centre quality auditor
- >580c98d4-fb97-4597-864c-54140f058f1b call centre quality auditor
580c98d4-fb97-4597-864c-54140f058f1b in other classification systems
Equivalent and related codes across 1 other system. Click any code to see its full definition, hierarchy, and crosswalks.
Frequently asked questions
- What is ESCO Occupations 580c98d4-fb97-4597-864c-54140f058f1b?
- ESCO Occupations 580c98d4-fb97-4597-864c-54140f058f1b is "call centre quality auditor". Call centre quality auditors listen to calls from the call centre operators, recorded or live, in order to assess compliance with protocols and quality parameters. They grade the employees and provide feedback on the issues that require improvement. They interpret and spread quality parameters received by the management.
- How does ESCO Occupations 580c98d4-fb97-4597-864c-54140f058f1b map to other classification systems?
- 580c98d4-fb97-4597-864c-54140f058f1b call centre quality auditor has equivalents in ISCO-08 (3341). These crosswalks let you translate this code between ESCO Occupations and 1 other classification system.
- What is the parent category of 580c98d4-fb97-4597-864c-54140f058f1b?
- 580c98d4-fb97-4597-864c-54140f058f1b call centre quality auditor sits under 580c98d4-fb97-4597-864c-54140f058f1b call centre quality auditor in the ESCO Occupations hierarchy.
Classify my business
Describe your business in plain English and get matching codes across ESCO Occupations and other major systems.
Interactive browser
Open 580c98d4-fb97-4597-864c-54140f058f1b in the full interactive explorer with tree view, search, and drill-downs.