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European Skills, Competences, Qualifications and Occupations - Occupations - Europe / Global

9d2aae3e-cbfe-409f-86cc-7cef9cd0435a contact centre supervisor

Contact centre supervisors oversee and coordinate the activities of contact centre employees. They ensure that daily operations run smoothly through resolving issues, instructing and training employees and supervising tasks.

Level 11 cross-system mapping
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Where 9d2aae3e-cbfe-409f-86cc-7cef9cd0435a sits in the ESCO Occupations hierarchy

  1. >9d2aae3e-cbfe-409f-86cc-7cef9cd0435a contact centre supervisor
  2. >9d2aae3e-cbfe-409f-86cc-7cef9cd0435a contact centre supervisor

9d2aae3e-cbfe-409f-86cc-7cef9cd0435a in other classification systems

Equivalent and related codes across 1 other system. Click any code to see its full definition, hierarchy, and crosswalks.

Frequently asked questions

What is ESCO Occupations 9d2aae3e-cbfe-409f-86cc-7cef9cd0435a?
ESCO Occupations 9d2aae3e-cbfe-409f-86cc-7cef9cd0435a is "contact centre supervisor". Contact centre supervisors oversee and coordinate the activities of contact centre employees. They ensure that daily operations run smoothly through resolving issues, instructing and training employees and supervising tasks.
How does ESCO Occupations 9d2aae3e-cbfe-409f-86cc-7cef9cd0435a map to other classification systems?
9d2aae3e-cbfe-409f-86cc-7cef9cd0435a contact centre supervisor has equivalents in ISCO-08 (3341). These crosswalks let you translate this code between ESCO Occupations and 1 other classification system.
What is the parent category of 9d2aae3e-cbfe-409f-86cc-7cef9cd0435a?
9d2aae3e-cbfe-409f-86cc-7cef9cd0435a contact centre supervisor sits under 9d2aae3e-cbfe-409f-86cc-7cef9cd0435a contact centre supervisor in the ESCO Occupations hierarchy.

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Source: European CommissionVersion: 1.2.1