European Skills, Competences, Qualifications and Occupations - Occupations - Europe / Global
dd25a2b0-add0-4ae2-bd85-bb644e0d0c39 call centre manager
Call centre managers set the objectives of the service per month, week, and day. They perform micromanagement of the results obtained in the centre in order to proactively react with plans, trainings, or motivational plans depending on the problems faced by the service. They strive for achievement of KPIs such as minimum operating time, sales per day, and compliance with quality parameters.
Level 11 cross-system mapping
Is your business really a dd25a2b0-add0-4ae2-bd85-bb644e0d0c39?Classify itWhere dd25a2b0-add0-4ae2-bd85-bb644e0d0c39 sits in the ESCO Occupations hierarchy
- >dd25a2b0-add0-4ae2-bd85-bb644e0d0c39 call centre manager
- >dd25a2b0-add0-4ae2-bd85-bb644e0d0c39 call centre manager
dd25a2b0-add0-4ae2-bd85-bb644e0d0c39 in other classification systems
Equivalent and related codes across 1 other system. Click any code to see its full definition, hierarchy, and crosswalks.
Frequently asked questions
- What is ESCO Occupations dd25a2b0-add0-4ae2-bd85-bb644e0d0c39?
- ESCO Occupations dd25a2b0-add0-4ae2-bd85-bb644e0d0c39 is "call centre manager". Call centre managers set the objectives of the service per month, week, and day. They perform micromanagement of the results obtained in the centre in order to proactively react with plans, trainings, or motivational plans depending on the problems faced by the service. They strive for achievement of KPIs such as minimum operating time, sales per day, and compliance with quality parameters.
- How does ESCO Occupations dd25a2b0-add0-4ae2-bd85-bb644e0d0c39 map to other classification systems?
- dd25a2b0-add0-4ae2-bd85-bb644e0d0c39 call centre manager has equivalents in ISCO-08 (1439). These crosswalks let you translate this code between ESCO Occupations and 1 other classification system.
- What is the parent category of dd25a2b0-add0-4ae2-bd85-bb644e0d0c39?
- dd25a2b0-add0-4ae2-bd85-bb644e0d0c39 call centre manager sits under dd25a2b0-add0-4ae2-bd85-bb644e0d0c39 call centre manager in the ESCO Occupations hierarchy.
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