421 Tellers, Money Collectors and Related Clerks

Bank tellers and related clerks deal directly with clients of banks or post offices in connection with receiving, changing and paying out money, or providing mail services. Tasks include - (a) processing customer cash deposits and withdrawals, cheques, transfers, bills, credit card payments, money orders, certified cheques and other related banking transactions; (b) crediting and debiting clients’ accounts; (c) paying bills and making money transfers on clients’ behalf; (d) receiving mail, selling postage stamps and conducting other post office counter business such as bill payments, money transfers and related business; (e) changing money from one currency to another, as requested by clients; (f) making records of all transactions and reconciling them with cash balance. Examples of the occupations classified here: - Bank teller - Money changer - Post office counter clerk Some related occupations classified elsewhere: - Cashier - 5230.

Bookmakers and croupiers and related gaming workers determine odds and receive and pay off bets on results of sporting or other events, or conduct games of chance in gambling establishments. Tasks include - (a) determining risks to decide odds and to hedge or refuse bets; (b) preparing and issuing lists of approximate odds; (c) distributing cards, rolling dice or spinning a roulette wheel: (d) explaining and interpreting operating rules of a gambling establishment; (e) announcing winning numbers, paying winners and collecting payments from losers; Examples of the occupations classified here: - Bookmaker - Croupier.

Pawnbrokers and money-lenders lend money against articles deposited as pledges, or against property or other security. Tasks include - (a) evaluating articles offered as pledges, calculating interest, and lending money; (b) returning articles when the loan is paid or, in the event of non-payment, selling pledged articles; (c) lending money as personal loans against success of future harvest and other similar undertakings; (d) collecting loans when the pledge involved the success of future harvest and other similar undertakings; (e) keeping a record of items received and money distributed and received.; Examples of the occupations classified here: - Money-lender - Pawnbroker.

Debt collectors and related workers collect payments on overdue accounts and bad cheques and collect charity payments. Tasks include - (a) tracing and locating debtors; (b) telephoning, visiting or writing to customers to collect money or arrange for later payments; (c) preparing reports including amounts collected, and maintaining records and files related to collection work; (d) recommending legal action or discontinuation of service when payment cannot be otherwise obtained; (e) asking for and collecting charity payments. Examples of the occupations classified here: - Bill and account collector - Charity collector - Debt collector.