441 Other Clerical Support Workers

Library clerks issue and receive library materials, sort and shelve books, sound and vision recordings, periodicals, journals, magazines and newspapers and provide general library information to library users. Tasks include - (a) issuing and receiving library books and other materials; (b) placing books and other library materials on shelves; (c) performing clerical activities such as manual and electronic filing, word processing and occasional typing; (d) maintaining journal subscriptions; (e) assisting library users in accessing basic library materials and making interlibrary loans; (f) maintaining library records relating to the acquisition, issue and return of books and other materials. Examples of the occupations classified here: - Library clerk - Library filer.

Mail carriers and sorting clerks perform sorting, recording, delivery and other duties in connection with mail services from post offices or related organizations, as well as from or within an establishment. Tasks include - (a) performing mail-handling duties in public post offices or privately owned delivery establishments; (b) sorting and delivering mail to private houses and businesses; (c) providing delivery confirmation records when requested by the client; (d) sorting and keeping simple records of incoming and outgoing correspondence and dispatching outgoing mail in various establishments; Examples of the occupations classified here: - Mail clerk - Post carrier - Postman/woman.

Coding, proofreading and related clerks convert information into codes, verify and correct proofs, and perform a number of miscellaneous clerical duties. Tasks include - (a) converting information into codes and classifying information by codes for data-processing purposes; (b) comparing proofs of texts and related material prepared for printing with original material, correcting errors and marking texts for printer according to the established rules; (c) sorting forms and marking them with identification numbers; (d) sorting documents for filing or to collate sets of pages; (e) addressing circulars and envelopes by hand. Examples of the occupations classified here: - Coding clerk - Proofreading clerk.

Scribes and related workers write letters and complete forms on behalf of persons who are unable to read or write. Tasks include - (a) reading letters and other written matter to persons who are unable to read or write and providing necessary interpretation and information; (b) writing letters and completing forms on behalf of others; (c) offering advice to individuals and interpreting and helping with the completion of government and other official forms. Examples of the occupations classified here: - Scribe.

Filing and copying clerks file correspondence, cards, invoices, receipts and other records in alphabetical or numerical order or according to the filing system used. They locate and remove material from file when requested and photocopy, scan or fax documents. Tasks include - (a) sorting or classifying materials according to guidelines such as content, purpose, user criteria, or chronological, alphabetical or numerical order; (b) filing material in drawers, cabinets and storage boxes; (c) locating and remove materials from files when requested; (d) keeping records of materials filed and removed; (e) photocopying, scanning or faxing documents. Examples of the occupations classified here: - Copying clerk - Filing clerk.

Personnel clerks maintain and update personnel records such as information on transfers and promotions, performance evaluations, employee leave taken and accumulated, salaries, qualifications and training. Tasks include - (a) updating information on employment history, salaries, performance evaluations, qualifications and training, and leave taken and accumulated; (b) initiating records for newly appointed workers and checking records for completeness; (c) processing applications for employment and promotions and advising applicants of results; (d) receiving and answering inquiries about employment entitlements and conditions; (e) sending out job applications and announcements of job openings and job examinations; (f) maintaining and updating manual and computerized filing and registration systems, and compiling and preparing reports and documents relating to personnel activities; (g) storing and retrieving personnel records and files on request. Examples of the occupations classified here: - Human resource assistant - Human resource clerk.

This unit group covers clerical support workers not classified elsewhere in Major Group 4: Clerical Support Workers. For instance, the group includes correspondence clerks, press clippers and publication clerks. In such cases tasks would include - (a) receiving customers’ orders for classified advertising, writing and editing copy, calculating advertising rates and billing customers; (b) writing business and government correspondence such as replies to requests for information and assistance, damage claims, credit and billing inquiries and service complaints; (c) assisting in the preparation of periodicals, advertisements, catalogues, directories and other material for publication; (d) reading newspapers, magazines, press releases and other publications to locate and file articles of interest to staff and clients. Examples of the occupations classified here: - Advertising clerk - Correspondence clerk - Directory compiler - Press clipper - Publication clerk.