51 Personal Services Workers

Travel attendants, conductors and guides provide various personal services in connection with travelling by aircraft, train, ship, bus or other vehicle, and escorting individuals and groups on travel tours, sightseeing visits and excursions. Tasks performed usually include: ensuring the comfort and safety of passengers; serving food and refreshments; providing information and answering questions in connection with travel; collecting or issuing tickets on board public transport; accompanying individuals or groups on sightseeing tours or excursions and describing points of interest. Occupations in this minor group are classified into the following unit groups: 5111 Travel Attendants and Travel Stewards 5112 Transport Conductors 5113 Travel Guides.

Cooks plan, organize, prepare and cook meals, according to recipes or under the supervision of chefs, in hotels, restaurants and other eating places, on board ships, on passenger trains and in private households. Tasks performed usually include: planning meals; preparing and cooking foodstuffs; planning, supervising and coordinating the work of kitchen helpers; checking the quality of food; weighing, measuring and mixing ingredients according to recipes and personal judgement; regulating the temperature of ovens, grills, roasters and other cooking equipment; inspecting and cleaning the kitchen, kitchen equipment, serving areas, etc. to ensure safe and sanitary food handling practices; and operating large-volume cooking equipment such as grills, deep-fat fryers, or griddles. Occupations in this minor group are classified into the following unit group: 5120 Cooks.

Waiters and bartenders serve food and beverages in commercial dining and drinking places, clubs, institutions and canteens, on board ships and on passenger trains. Tasks performed usually include: assisting in keeping the bar properly stocked; washing used glassware and cleaning the bar area; serving alcoholic and non-alcoholic drinks at a bar; setting tables with clean linen, cutlery, crockery and glassware; serving food and beverages; advising on the choice of wines and serving them; taking orders for food and/or drinks and passing the orders to the kitchen; presenting bills and accepting payment. Occupations in this minor group are classified into the following unit groups: 5131 Waiters 5132 Bartenders.

Hairdressers, beauticians and related workers cut and dress hair, shave and trim beards, give beauty treatments, apply cosmetics and make-up and give other kinds of treatment to individuals in order to improve their appearance. Tasks performed usually include: discussing customers’ requirements; cutting and dressing hair; shaving and trimming beards; giving beauty treatments; applying cosmetics and make-up; shaping and polishing finger- and toenails and treating minor ailments of the human foot; attending clients taking baths and administering elementary massage. Occupations in this minor group are classified into the following unit groups: 5141 Hairdressers 5142 Beauticians and Related Workers.

Building and housekeeping supervisors coordinate, schedule and supervise the work of cleaners and other housekeeping staff in commercial, industrial and residential premises. They take responsibility for housekeeping and caretaking functions in hotels, offices, apartments, houses and private dwellings. Tasks performed usually include: assigning tasks and inspecting building areas to see that cleaning, housekeeping and maintenance work has been done properly; issuing of supplies and equipment and inventory stocks to ensure that the supplies on hand are adequate; screening and hiring job applicants; training both new and experienced employees; recommending promotions, transfers or dismissals; performing some cleaning, housekeeping and maintenance tasks. Occupations in this minor group are classified into the following unit groups: 5151 Cleaning and Housekeeping Supervisors in Offices, Hotels and Other Establishments 5152 Domestic Housekeepers 5153 Building Caretakers.

Other personal services workers recount past and predict future events in persons’ lives, provide companionship and other personal services, groom, train and care for animals, provide embalming and funeral services and train people to drive vehicles. Tasks performed usually include: casting horoscopes; providing companionship or valet services and other personal services to clients; providing embalming and funeral services; feeding, handling, training and grooming animals; instructing students under actual driving conditions. Occupations in this minor group are classified into the following unit groups: 5161 Astrologers, Fortune-tellers and Related Workers 5162 Companions and Valets 5163 Undertakers and Embalmers 5164 Pet Groomers and Animal Care Workers 5165 Driving Instructors 5169 Personal Services Workers Not Elsewhere Classified.