5244 Contact Centre Salespersons
Contact centre salespersons contact existing and prospective customers, using the telephone or other electronic communications media, to promote goods and services, obtain sales and arrange sales visits. They may work from a customer contact centre or from non-centralized premises. Tasks include - (a) promoting goods and services by telephone or electronic mail, following scripts and working from lists of contacts; (b) creating interest in goods and services, and seeking a sale or an agreement to see sales representatives; (c) arranging processing and dispatch of goods and services, information kits and brochures to customers; (d) arranging appointments for sales representatives; (e) recording notes for follow-up action and updating marketing databases to reflect changes to the status of each customer; (f) reporting competitor activities and issues raised by contacts for attention by managers; (g) maintaining statistics of calls made and successes achieved; (h) submitting periodic reports on telemarketing activities and results. Examples of the occupations classified here: - Call centre salesperson - Customer contact centre salesperson - Internet salesperson - Telemarketer - Telemarketing salesperson Some related occupations classified elsewhere: - Contact centre information clerk - 4222.
Where 5244 sits in the ISCO-08 hierarchy
- >5 Services And Sales Workers
- >>52 Sales Workers
- >>>524 Other Sales Workers
- >>>>5244 Contact Centre Salespersons
- >>>>5244 Contact Centre Salespersons
5244 in other classification systems
Equivalent and related codes across 2 other systems. Click any code to see its full definition, hierarchy, and crosswalks.
Other ISCO-08 codes under 5244 Contact Centre Salespersons
Frequently asked questions
- What is ISCO-08 5244?
- ISCO-08 5244 is "Contact Centre Salespersons". Contact centre salespersons contact existing and prospective customers, using the telephone or other electronic communications media, to promote goods and services, obtain sales and arrange sales visits. They may work from a customer contact centre or from non-centralized premises. Tasks include - (a) promoting goods and services by telephone or electronic mail, following scripts and working from lists of contacts; (b) creating interest in goods and services, and seeking a sale or an agreement to see sales representatives; (c) arranging processing and dispatch of goods and services, information kits and brochures to customers; (d) arranging appointments for sales representatives; (e) recording notes for follow-up action and updating marketing databases to reflect changes to the status of each customer; (f) reporting competitor activities and issues raised by contacts for attention by managers; (g) maintaining statistics of calls made and successes achieved; (h) submitting periodic reports on telemarketing activities and results. Examples of the occupations classified here: - Call centre salesperson - Customer contact centre salesperson - Internet salesperson - Telemarketer - Telemarketing salesperson Some related occupations classified elsewhere: - Contact centre information clerk - 4222.
- How does ISCO-08 5244 map to other classification systems?
- 5244 Contact Centre Salespersons has equivalents in ESCO Occupations (0ededdc2-050a-4ec3-8e70-6295105fcd19); SOC 2018 (41-9041). These crosswalks let you translate this code between ISCO-08 and 2 other classification systems.
- What is the parent category of 5244?
- 5244 Contact Centre Salespersons sits under 5244 Contact Centre Salespersons in the ISCO-08 hierarchy.
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