821 Office administrative and support activities

This class includes the provision of a combination of day-to-day office administrative services, such as reception, financial planning, billing and record keeping, personnel and mail services etc. for others on a contract or fee basis. This class excludes: - provision of only one particular aspect of these activities, see class according to that particular activity - provision of the operating staff without supervision, see 78

This class includes a variety of copying, document preparation and specialised office support activities. The document copying/printing activities included here cover only short-run type printing activities. This class includes: - document preparation - document editing or proofreading - typing and word processing - secretarial support services - transcription of documents, and other secretarial services - letter or resume writing - provision of mailbox rental and other postal and mailing services, such as pre-sorting, addressing, etc. - photocopying - duplicating - blueprinting - other document copying services (without also providing printing services, such as offset printing, quick printing, digital printing, pre-press services) This class excludes: - printing of documents (offset printing, quick printing etc.), see 18.12 - pre-press services, see 18.13 - developing and organising mail advertising campaigns, see 73.11 - specialised stenotype services such as court reporting, see 82.99 - public stenography services, see 82.99