43-4000 Information and Record Clerks
Minor occupational group (Information and Record Clerks) within the major group 'Office and Administrative Support Occupations' under the BLS SOC 2018.
Where 43-4000 sits in the SOC 2018 hierarchy
- >43-0000 Office and Administrative Support Occupations
- >>43-4000 Information and Record Clerks
- >>43-4000 Information and Record Clerks
Subcategories of 43-4000 Information and Record Clerks
- 43-4010Brokerage Clerks
Perform duties related to the purchase, sale, or holding of securities. Duties include writing orders for stock purchases or sales, computing transfer taxes, verifying stock transactions, accepting and delivering securities, tracking stock price fluctuations, computing equity, distributing dividends, and keeping records of daily transactions and holdings.
- 43-4020Correspondence Clerks
Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.
- 43-4030Court, Municipal, and License Clerks
Perform clerical duties for courts of law, municipalities, or governmental licensing agencies and bureaus. May prepare docket of cases to be called; secure information for judges and court; prepare draft agendas or bylaws for town or city council; answer official correspondence; keep fiscal records and accounts; issue licenses or permits; and record data, administer tests, or collect fees.
- 43-4040Credit Authorizers, Checkers, and Clerks
Authorize credit charges against customers' accounts. Investigate history and credit standing of individuals or business establishments applying for credit. May interview applicants to obtain personal and financial data, determine credit worthiness, process applications, and notify customers of acceptance or rejection of credit.
- 43-4050Customer Service Representatives
Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.
- 43-4060Eligibility Interviewers, Government Programs
Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.
- 43-4070File Clerks
File correspondence, cards, invoices, receipts, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.
- 43-4080Hotel, Motel, and Resort Desk Clerks
Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
- 43-4110Interviewers, Except Eligibility and Loan
Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.
- 43-4120Library Assistants, Clerical
Compile records, and sort, shelve, issue, and receive library materials such as books, electronic media, pictures, cards, slides and microfilm. Locate library materials for loan and replace material in shelving area, stacks, or files according to identification number and title. Register patrons to permit them to borrow books, periodicals, and other library materials.
- 43-4130Loan Interviewers and Clerks
Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.
- 43-4140New Accounts Clerks
Interview persons desiring to open accounts in financial institutions. Explain account services available to prospective customers and assist them in preparing applications.
- 43-4150Order Clerks
Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.
- 43-4160Human Resources Assistants, Except Payroll and Timekeeping
Compile and keep personnel records. Record data for each employee, such as address, weekly earnings, absences, amount of sales or production, supervisory reports, and date of and reason for termination. May prepare reports for employment records, file employment records, or search employee files and furnish information to authorized persons.
- 43-4170Receptionists and Information Clerks
Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
- 43-4180Reservation and Transportation Ticket Agents and Travel Clerks
Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets and contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.
- 43-4190Miscellaneous Information and Record Clerks
All information and record clerks not listed separately.
Other SOC 2018 codes under 43-4000 Information and Record Clerks
- 43-1000Supervisors of Office and Administrative Support Workers
- 43-2000Communications Equipment Operators
- 43-3000Financial Clerks
- 43-5000Material Recording, Scheduling, Dispatching, and Distributing Workers
- 43-6000Secretaries and Administrative Assistants
- 43-9000Other Office and Administrative Support Workers
Frequently asked questions
- What is SOC 2018 43-4000?
- SOC 2018 43-4000 is "Information and Record Clerks". Minor occupational group (Information and Record Clerks) within the major group 'Office and Administrative Support Occupations' under the BLS SOC 2018.
- What does SOC 2018 43-4000 include?
- 43-4000 Information and Record Clerks contains 17 direct subcategories: 43-4010 Brokerage Clerks; 43-4020 Correspondence Clerks; 43-4030 Court, Municipal, and License Clerks; 43-4040 Credit Authorizers, Checkers, and Clerks; 43-4050 Customer Service Representatives; 43-4060 Eligibility Interviewers, Government Programs; and more.
- What is the parent category of 43-4000?
- 43-4000 Information and Record Clerks sits under 43-4000 Information and Record Clerks in the SOC 2018 hierarchy.
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