CIP 2020 52.0207 to ISCED-F 2013
Crosswalk mapping from CIP 2020 52.0207 "Customer Service Management" to ISCED-F 2013. 1 official equivalence.
CIP 2020 52.0207 in ISCED-F 2013
Each entry is an official equivalence edge. Click to see the full ISCED-F 2013 definition, hierarchy, and its own crosswalks.
About CIP 2020 52.0207
52.0207 Customer Service ManagementA program that prepares individuals to supervise and monitor customer service performance and manage frontline customer support services, call centers/help desks, and customer relations. Includes instruction in customer behavior, specialized information technology and systems management, developing and using customer service databases, user surveys and other feedback mechanisms, strategic and performance planning and analysis, operations management, personnel supervision, and communications and marketing skills.