European Skills, Competences, Qualifications and Occupations - OccupationsInternational Standard Classification of Occupations 2008
ESCO Occupations f5166c6b-3467-4fc4-9343-d12e870d9def to ISCO-08
Crosswalk mapping from ESCO Occupations f5166c6b-3467-4fc4-9343-d12e870d9def "contact centre manager" to ISCO-08. 1 official equivalence.
ESCO Occupations f5166c6b-3467-4fc4-9343-d12e870d9def in ISCO-08
Each entry is an official equivalence edge. Click to see the full ISCO-08 definition, hierarchy, and its own crosswalks.
Reverse direction: ISCO-08 to ESCO Occupations
About ESCO Occupations f5166c6b-3467-4fc4-9343-d12e870d9def
f5166c6b-3467-4fc4-9343-d12e870d9def contact centre managerContact centre managers coordinate and plan the daily operations of contact centres. They ensure that customer inquiries are satisfied efficiently and according to policies. They manage employees, resources and procedures to improve best practices and achieve high levels of customer satisfaction.