European Skills, Competences, Qualifications and Occupations - Occupations - Europe / Global
f5166c6b-3467-4fc4-9343-d12e870d9def contact centre manager
Contact centre managers coordinate and plan the daily operations of contact centres. They ensure that customer inquiries are satisfied efficiently and according to policies. They manage employees, resources and procedures to improve best practices and achieve high levels of customer satisfaction.
Level 11 cross-system mapping
Is your business really a f5166c6b-3467-4fc4-9343-d12e870d9def?Classify itWhere f5166c6b-3467-4fc4-9343-d12e870d9def sits in the ESCO Occupations hierarchy
- >f5166c6b-3467-4fc4-9343-d12e870d9def contact centre manager
- >f5166c6b-3467-4fc4-9343-d12e870d9def contact centre manager
f5166c6b-3467-4fc4-9343-d12e870d9def in other classification systems
Equivalent and related codes across 1 other system. Click any code to see its full definition, hierarchy, and crosswalks.
Frequently asked questions
- What is ESCO Occupations f5166c6b-3467-4fc4-9343-d12e870d9def?
- ESCO Occupations f5166c6b-3467-4fc4-9343-d12e870d9def is "contact centre manager". Contact centre managers coordinate and plan the daily operations of contact centres. They ensure that customer inquiries are satisfied efficiently and according to policies. They manage employees, resources and procedures to improve best practices and achieve high levels of customer satisfaction.
- How does ESCO Occupations f5166c6b-3467-4fc4-9343-d12e870d9def map to other classification systems?
- f5166c6b-3467-4fc4-9343-d12e870d9def contact centre manager has equivalents in ISCO-08 (1439). These crosswalks let you translate this code between ESCO Occupations and 1 other classification system.
- What is the parent category of f5166c6b-3467-4fc4-9343-d12e870d9def?
- f5166c6b-3467-4fc4-9343-d12e870d9def contact centre manager sits under f5166c6b-3467-4fc4-9343-d12e870d9def contact centre manager in the ESCO Occupations hierarchy.
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