ISCO-08 4225 to SOC 2018
Crosswalk mapping from ISCO-08 4225 "Inquiry Clerks" to SOC 2018. 2 official equivalences.
ISCO-08 4225 in SOC 2018
Each entry is an official equivalence edge. Click to see the full SOC 2018 definition, hierarchy, and its own crosswalks.
About ISCO-08 4225
4225 Inquiry ClerksInquiry clerks respond to personal, written and electronic mail as well as telephone inquiries and complaints about the organization’s goods, services and policies, provide information and refer people to other sources. They are employed in locations which put them in direct contact with clients or with the production of the goods and services provided. Tasks include - (a) answering inquiries about goods, services and policy and providing information about their availability, location, price and related issues; (b) responding to inquiries about problems and providing advice, information and assistance; (c) recording information about inquiries and complaints; (d) referring complex inquiries to team leaders or expert advisers; (e) issuing relevant forms, information kits and brochures to interested parties. Examples of the occupations classified here: - Counter inquiries clerk - Information clerk.