4225 Inquiry Clerks
Inquiry clerks respond to personal, written and electronic mail as well as telephone inquiries and complaints about the organization’s goods, services and policies, provide information and refer people to other sources. They are employed in locations which put them in direct contact with clients or with the production of the goods and services provided. Tasks include - (a) answering inquiries about goods, services and policy and providing information about their availability, location, price and related issues; (b) responding to inquiries about problems and providing advice, information and assistance; (c) recording information about inquiries and complaints; (d) referring complex inquiries to team leaders or expert advisers; (e) issuing relevant forms, information kits and brochures to interested parties. Examples of the occupations classified here: - Counter inquiries clerk - Information clerk.
Where 4225 sits in the ISCO-08 hierarchy
- >4 Clerical Support Workers
- >>42 Customer Services Clerks
- >>>422 Client Information Workers
- >>>>4225 Inquiry Clerks
- >>>>4225 Inquiry Clerks
4225 in other classification systems
Equivalent and related codes across 2 other systems. Click any code to see its full definition, hierarchy, and crosswalks.
Other ISCO-08 codes under 4225 Inquiry Clerks
Frequently asked questions
- What is ISCO-08 4225?
- ISCO-08 4225 is "Inquiry Clerks". Inquiry clerks respond to personal, written and electronic mail as well as telephone inquiries and complaints about the organization’s goods, services and policies, provide information and refer people to other sources. They are employed in locations which put them in direct contact with clients or with the production of the goods and services provided. Tasks include - (a) answering inquiries about goods, services and policy and providing information about their availability, location, price and related issues; (b) responding to inquiries about problems and providing advice, information and assistance; (c) recording information about inquiries and complaints; (d) referring complex inquiries to team leaders or expert advisers; (e) issuing relevant forms, information kits and brochures to interested parties. Examples of the occupations classified here: - Counter inquiries clerk - Information clerk.
- How does ISCO-08 4225 map to other classification systems?
- 4225 Inquiry Clerks has equivalents in SOC 2018 (43-4021, 43-4171); ESCO Occupations (13d1b2b4-99dd-44da-9734-c9f74bae18f7). These crosswalks let you translate this code between ISCO-08 and 2 other classification systems.
- What is the parent category of 4225?
- 4225 Inquiry Clerks sits under 4225 Inquiry Clerks in the ISCO-08 hierarchy.
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