Standard Occupational Classification 2018Classification of Instructional Programs 2020
SOC 2018 43-4051 to CIP 2020
Crosswalk mapping from SOC 2018 43-4051 "Customer Service Representatives" to CIP 2020. 2 official equivalences.
SOC 2018 43-4051 in CIP 2020
Each entry is an official equivalence edge. Click to see the full CIP 2020 definition, hierarchy, and its own crosswalks.
Reverse direction: CIP 2020 to SOC 2018
About SOC 2018 43-4051
43-4051 Customer Service RepresentativesInteract with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.