Retail Managers

Retail Managers organise and control the operations of establishments which provide retail services.

**Indicative skill level:**

Most occupations in this minor group have a level of skill commensurate with the qualifications and experience outlined below.

#### In Australia:

- AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)

#### In New Zealand:

- NZQF Diploma (ANZSCO Skill Level 2)

At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

**Tasks include:**

- determining product mix, stock levels and service standards - formulating and implementing purchasing and marketing policies, and setting prices - promoting and advertising the establishment's goods and services - selling goods and services to customers and advising them on product use - maintaining records of stock levels and financial transactions - undertaking budgeting for the establishment - controlling selection, training and supervision of staff - ensuring compliance with occupational health and safety regulations