Waiters

Waiters serve food and beverages in hotels, restaurants, clubs and dining establishments.

**Indicative skill level:**

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

#### In Australia:

- AQF Certificate II or III (ANZSCO Skill Level 4)

#### In New Zealand:

- NZQF Level 2 or 3 qualification (ANZSCO Skill Level 4)

At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

**Tasks include:**

- setting and arranging tables - greeting customers and presenting them with menus and beverage lists - taking orders and relaying them to kitchen and bar staff - serving food and beverages - opening bottles and pouring beverages - clearing tables and returning dishes and cutlery to kitchen - removing empty bottles and used glasses from tables, and refilling and replacing glasses - collecting payments for sales and operating point of sales machines and cash registers - may recommend wines to complement food