Office Managers and Program Administrators

Office Managers and Program Administrators plan and undertake administration of organisational programs and projects, and organise and manage the activities of offices and practices.

**Indicative skill level:**

Most occupations in this sub-major group have a level of skill commensurate with the qualifications and experience outlined below.

#### In Australia:

- AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)

#### In New Zealand:

- NZQF Diploma (ANZSCO Skill Level 2)

At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

**Tasks include:**

- coordinating activities to ensure that objectives of the organisation and office are met - liaising with professionals, owners, other departments and personnel to ensure that goals are met - advising senior management on matters requiring attention and implementing their decisions - managing paperwork, records and information associated with undertaking projects and running offices and practices - responding to inquiries concerning programs and services - setting, reviewing and controlling office functions