General Clerical Workers

General Clerical Workers perform general administrative, data entry and word processing tasks.

**Indicative skill level:**

Most occupations in this sub-major group have a level of skill commensurate with the qualifications and experience outlined below.

#### In Australia:

- AQF Certificate II or III (ANZSCO Skill Level 4)

#### In New Zealand:

- NZQF Level 2 or 3 qualification (ANZSCO Skill Level 4)

At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

**Tasks include:**

- receiving, sorting, opening, classifying, photocopying and filing information - entering text and data via keyboards for further processing - retrieving and updating data in storage and keeping records - preparing reports, letters and similar matter - transcribing information, and proofreading and correcting copy