Credit and Loans Officers (Aus) / Finance Clerks (NZ)

Credit and Loans Officers (AUS) / Finance Clerks (NZ) analyse, evaluate and process credit and loan applications.

**Indicative skill level:**

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

#### In Australia:

- AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV or at least three years of relevant experience (ANZSCO Skill Level 3)

#### In New Zealand:

- NZQF Level 4 qualification, or at least three years of relevant experience (ANZSCO Skill Level 3)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

**Tasks include:**

- analysing information about customers and examining references, credit ratings, investment risks, pay slips and other information against predetermined policy standards - contacting financial and credit institutions to obtain information about customers - preparing papers setting out conditions of credit and loans, rates of repayment and loan periods, and providing information about customers' standing to financial and credit institutions - authorising the approval of credit and loan applications and recommending credit and loan conditions and limits - keeping records of payments, and preparing routine letters requesting payment for overdue accounts and forwarding these for legal action - answering inquiries concerning credit standing of customers, loan balances and penalties - may recommend, approve and arrange mortgages - may work in a call centre