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Sri Lanka Standard Industrial Classification (ISIC Rev 4 based) - Sri Lanka

822 Activities of call centres

This class includes the activities of: - inbound call centres, answering calls from clients by using human operators, automatic call distribution, computer telephone integration, interactive voice response systems or similar methods to receive orders, provide product information, deal with customer requests for assistance or address customer complaints - outbound call centres using similar methods to sell or market goods or services to potential customers, undertake market research or public opinion polling and similar activities for clients

Level 21 direct subcategory1 cross-system mapping
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Where 822 sits in the SLSIC (Sri Lanka) hierarchy

  1. >N Administrative and support service activities
  2. >82 Office administrative, office support and other business support activities
  3. >>822 Activities of call centres
  4. >>822 Activities of call centres

822 in other classification systems

Equivalent and related codes across 1 other system. Click any code to see its full definition, hierarchy, and crosswalks.

Subcategories of 822 Activities of call centres

Other SLSIC (Sri Lanka) codes under 822 Activities of call centres

Frequently asked questions

What is SLSIC (Sri Lanka) 822?
SLSIC (Sri Lanka) 822 is "Activities of call centres". This class includes the activities of: - inbound call centres, answering calls from clients by using human operators, automatic call distribution, computer telephone integration, interactive voice response systems or similar methods to receive orders, provide product information, deal with customer requests for assistance or address customer complaints - outbound call centres using similar methods to sell or market goods or services to potential customers, undertake market research or public opinion polling and similar activities for clients
What does SLSIC (Sri Lanka) 822 include?
822 Activities of call centres contains 1 direct subcategory: 8220 Activities of call centres.
How does SLSIC (Sri Lanka) 822 map to other classification systems?
822 Activities of call centres has equivalents in ISIC Rev 4 (822). These crosswalks let you translate this code between SLSIC (Sri Lanka) and 1 other classification system.
What is the parent category of 822?
822 Activities of call centres sits under 822 Activities of call centres in the SLSIC (Sri Lanka) hierarchy.

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Source: Department of Census and Statistics Sri LankaVersion: Rev 4