8220 Activities of call centres
This class includes the activities of: - inbound call centres, answering calls from clients by using human operators, automatic call distribution, computer telephone integration, interactive voice response systems or similar methods to receive orders, provide product information, deal with customer requests for assistance or address customer complaints - outbound call centres using similar methods to sell or market goods or services to potential customers, undertake market research or public opinion polling and similar activities for clients
Where 8220 sits in the SLSIC (Sri Lanka) hierarchy
8220 in other classification systems
Equivalent and related codes across 1 other system. Click any code to see its full definition, hierarchy, and crosswalks.
Frequently asked questions
- What is SLSIC (Sri Lanka) 8220?
- SLSIC (Sri Lanka) 8220 is "Activities of call centres". This class includes the activities of: - inbound call centres, answering calls from clients by using human operators, automatic call distribution, computer telephone integration, interactive voice response systems or similar methods to receive orders, provide product information, deal with customer requests for assistance or address customer complaints - outbound call centres using similar methods to sell or market goods or services to potential customers, undertake market research or public opinion polling and similar activities for clients
- How does SLSIC (Sri Lanka) 8220 map to other classification systems?
- 8220 Activities of call centres has equivalents in ISIC Rev 4 (8220). These crosswalks let you translate this code between SLSIC (Sri Lanka) and 1 other classification system.
- What is the parent category of 8220?
- 8220 Activities of call centres sits under 8220 Activities of call centres in the SLSIC (Sri Lanka) hierarchy.
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