Office Managers

Office Managers organise and control the functions and resources of offices such as administrative systems and office personnel.

**Indicative skill level:**

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

#### In Australia:

- AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)

#### In New Zealand:

- NZQF Diploma (ANZSCO Skill Level 2)

At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

**Tasks include:**

- contributing to the planning and review of office services, and setting priorities and office service standards - allocating human resources, space and equipment - assigning work to and monitoring work performance of staff - managing records and accounts of the office - liaising with Professionals to coordinate office business and to facilitate resolution of problems - ensuring office equipment and supplies are maintained - ensuring compliance with occupational health and safety regulations - ensuring work complies with relevant government legislation, policies and procedures - coordinating personnel activities such as hiring, promotions, performance management, payroll, training and supervision