Betting Clerks

Betting Clerks take bets from customers at betting agencies, over the telephone and on course.

**Indicative skill level:**

Most occupations in this unit group have a level of skill commensurate with the qualifications outlined below.

#### In Australia:

- AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)

#### In New Zealand:

- NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)

For some occupations a short period of on-the-job training may be required in addition to or instead of the formal qualification. In some instances no formal qualification or on-the-job training may be required.

Registration or licensing may be required.

**Tasks include:**

- taking bets and debiting credit accounts and bank accounts electronically, and receiving cash - recording and entering bets electronically and in transaction ledgers - issuing tickets and preparing summaries of transactions - monitoring amounts of money placed on race entrants - checking details and numbers on winning betting tickets against those in betting ledgers and electronic records, and paying out money on winning tickets - verifying the identity and account balances of betting agency customers - answering betting inquiries over the telephone, via email and in person - may work in a call centre