Accommodation and Hospitality Managers

Accommodation and Hospitality Managers organise and control the operations of establishments which provide accommodation and hospitality services.

**Indicative skill level:**

Most occupations in this minor group have a level of skill commensurate with the qualifications and experience outlined below.

#### In Australia:

- AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)

#### In New Zealand:

- NZQF Diploma (ANZSCO Skill Level 2)

At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

**Tasks include:**

- planning and organising special functions, sporting, gaming and entertainment activities - directing and overseeing reservation, reception, room service and housekeeping activities - observing liquor, gaming, health and other laws and regulations - monitoring quality at all stages of preparation and presentation of food and services - controlling the selection, training and supervision of staff - ensuring compliance with occupational health and safety regulations